Hello, I’m Viola.

8 years designing and managing digital transit products — as the lead designer and the daily rider.

I thrive in the chaos of operational environments, pushing for pragmatic, user-friendly systems that make transit reliable for everyday passengers. Also, I just don’t like driving.

Notable Mentions

Graduate work and detour projects where creative freedom let me test new tools, push my technical limits and just have fun.

Kind Words

Snippets of nice things people say about working with me.

About Me

I like to read between the lines, of challenges and of people, because not everything is what it seems.

With challenges, that means looking past the obvious fix and breaking it down until I get to the actual problem. I’m often the one who comes at it from a different angle, which is probably why I love strategy and simulation games: nothing trains you to make the most of limited resources and pivot under pressure quite like they do.

With people, I try not to take things at face value, especially when I’m designing for them. I’d rather understand what they need than what they first ask for, and make sure my work changes something for the better for them. That’s the impact I want to make with my design.

At my core, I’m a nostalgic creative who tends to romanticize everything, which is why I wrote and illustrated a children’s book and a farewell short story dedicated to the good old days.

View Resume (PDF, opens in a new tab)

This and That...

Creative projects I dabble with outside of the 9-to-5.

You’ve reached the end of the line!

If you like what you’ve seen, let’s talk about where we go next.

Email meLinkedIn (opens a new site)

Head Northbound (Back to the top)

© 2026 Viola Hernandez

Human-designed in Figma. AI-engineered with Claude.